At our site, we may collect both personally-identifiable information and aggregate information. Personally-identifiable information relates to an individual person – e.g., name, address, telephone number, e-mail address, credit card number, etc. We only collect personally-identifiable information from individuals who provide it to us voluntarily and knowingly, such as by donating funds, registering at our site for an event or program, participating in our Grants or Scholarship programs, posting content or by providing name and address information to enter a promotion. We don’t require you to register or provide this information to us in order to view our site or have access to much of its content. However, if we require you to register in the future, you may have access to certain additional features, such as the Members Only section of the site.
Aggregate information relates to such things as how many consumers visit the site, which pages they access, what files they download, the type of web browser and operating system you use, the name of your Internet Service Provider (e.g., America Online), and so on. When you visit our site, our ISP automatically collects this information, and combines it with similar information collected about all other visitors and makes that information available to us in the form of web-site statistical reports. By collecting this information, we learn how to best tailor our web-site to our visitors.
Our site sometimes includes notices of Grant, Scholarship, or other programs we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the program (e.g., to contact you if you’re a winner). Unless you specifically agree otherwise – which may be a condition of the individual promotion and will be stated as such – we won’t share any personally identifiable information you give us in connection with your participation in a program, with anyone outside of the REACH Foundation and its service providers, which may be assisting the REACH Foundation in the operation of the program.
How Information is Collected
As we noted above, personally-identifiable information is collected from you directly and with your knowledge. Thus, when you enter such information on a form on this site or on the REACH forms on the PayPal site, we collect the information you provide. When you enter a program, we collect the information needed for you to participate and for us to fulfill our obligations to you. When you e-mail us, we collect the e-mail address you supply, so that we can respond.
We do not currently – but may in the future -collect aggregate, non-personal information on an ongoing basis when you view our web-site The collection of this non-personal information is done either through “cookie” technology or with “web beacons” (also called ‘single-pixel gifs’), as explained below.
Web beacons are Internet instrumentation that helps us to determine, for instance, whether a page has been viewed. When you ask us to send you information on a program or newsletter, we may use web beacons to determine how many of the e-mail’s we sent were actually opened. In general, any electronic image viewed as part of a web page, including a banner ad, can act as a web beacon.
Our site sometimes includes notices of programs we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the program (e.g., to contact you if you’re a winner). Within a reasonable time after the conclusion of the program, the personal information will be deleted from our database, unless you’ve agreed to permit us to keep it and use it to contact you again. Each program will have specific terms and conditions regarding your participation on that program.
Questionnaires and Surveys
We may occasionally ask visitors to complete surveys and opinion polls about their attitudes and interests. Surveys help us to understand your needs. If sample answers to surveys are posted on the web-site site, no personally identifiable information will be included. If you participate in one of our surveys, you can be assured that we do not maintain any personal information about you in our databases as a result of the survey.
How We Use Your Personal Information
If you specifically agreed to follow-up contacts by us or asked to be put on our mailing list, we may contact you from time to time. For example, we may send you program announcements or general news letters; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing an order or service you requested through our Web site.
In the e-mail section of our site, we ask for some personally-identifiable information, such as your name and phone number. We use this information only if we need to contact you directly because our attempts to contact you by e-mail were unsuccessful. We don’t use your e-mail address for any purpose other than responding to the message you’ve sent, unless we have your permission.
We may also use personal information about you to improve our community communication efforts; to statistically analyze web-site usage; and to improve our features and content.
Third Parties Who Provide Support Services to REACH
In the course of doing business, we may employ, or get services donated, from other companies and individuals to perform a variety of functions on our behalf. For example, we are utilizing PayPal to provide an electronic payment mechanism for event attendance, fundraising orders and donations. These agents may have access to personal information if it is needed to perform their functions for the REACH Foundation; however, they are prohibited from using it for other purposes and they are required to maintain the information in confidence.
Data Sharing and Transfer
We do not sell, transfer, or disclose the personally-identifiable information we gather at our Web sites to third parties without your prior consent. There are only two exceptions to this rule: (1) We will disclose information in cases where we believe in good faith that it is necessary to prevent a crime or an injury to ourselves or third parties; and (2) We disclose information to third parties who provide support services to us, as described above.
There may be times when we share aggregate information about our visitors (for example, the percentage of male and female visitors to our site) with advertisers, business partners, sponsors, and other third parties in an effort to customize or enhance the content and advertising of our site for our users. We may also aggregate data from web log files (such as your web browser, operating system, pages visited, etc.) to understand how users navigate the site and what features are most popular.
Links to Other Sites
Choice and Control
You are ultimately in control of the personally-identifiable information you provide to us on our site. For example, you can always change your preference for follow-up contacts just by e-mailing the Webmaster at the address listed below.
Important Notes to Kids
Before providing your name, address, e-mail address, or any other personal information to anyone on the Internet, be sure to ask your parents if it’s OK.